A short thread on what we look for at a seed-stage startup - every VC has their magic formula and ultimately a lot of it is gut instinct. Would love to hear thoughts from founders and others in the VC community.

A lot of my examples are for B2B(2C) - so keep that in mind.
1. Who is the customer?
How narrowly & thoroughly can you describe the customer, what their objectives are & why you believe they have a pain point. The more detailed a description you have of the customer, the happier I am - saying we solve everyone's problems is a bad idea!
2. What is the pain POINT?
How detailed an understanding do you have about the pain point? Hig big a pain is it to them? What indications do you have that they are unable to solve the problem well today? Why they take any pain-killer that you can provide? How much will they pay?
3. What is your secret sauce to distribution?
As the saying goes, the success of a startup depends on whether the innovative startup will hack distribution before the incumbent hacks innovation? Do you have a way to get to critical mass without having to break the bank on CAC?
4. What is the sharp end of the arrow?
Something that makes customers stand up and say, "I needed this yesterday" is key to early velocity. It's critical to be able to articulate the WHAT, WHAT & perhaps the HOW in a simple and concise manner to evoke this reaction.
5. Show me - A demo is worth a million words?
I love using ALL products from our portfolio - the best way to get me excited about a product is by showing me a demo and/or signing me up. Sell me the product - while I'm naive/gullible, I love to experience what I'm being pitched.
6. Why will you win?
You are not pitching us to back "A" company in this sector, you're pitching us to back "YOUR" company. We need to know what your insights are. Saying everyone needs a loan is irrelevant.
7. Don't read your slides out - we can do that!
We want to know what you know and believe that ISN'T on the slides. And as far as the team goes, your names aren't as important as your insights, your product plans, your distribution hacks, etc.
8. Read my eyes!
In sales, one needs to read the customer's eyes to know if the message is coming through. While its harder on a Video Conf, it's important to do because its a lot easier to lose your audience. If someone has turned off their video, include them in the discussion.
8.2 - for example if I have my video off, use me as an example customer to explain the concept. Ask me questions, force me to be engaged with you along the way. Do not lose your audience and be lost in your love of your voice and your pitch.
PS: I make this mistake too ;)
9. The Goal of ANY meeting is ONLY to get to the next step!
Deals are rarely won in one meeting but often lost in one meeting. Similarly, a VC investment is often required to be a multi-step process. It's important as much to the founder as it is to the VC...
9.2...A founder/VC relationship lasts over several years & its very important for founders also to know who they are getting into a long-term relationship with. The best investor is someone who has built conviction with you - that should take multiple interactions & some time!
10. Last but not least is the WHY?
Why are you doing what you are doing? If you had your choice, would you be doing exactly this? When this startup is suddenly a Unicorn, will you still have the motivation to wake up at 3am? Be clear as to why you are doing what you are doing.
Hope this is helpful to you in your startup journey - we're always thrilled to engage with founders. The ideal time is when you do have some early signs of Product-Market Fit - but it's never too early and never too late to reach out to us!

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More from @TheSwamy

16 Mar
#FOUNDERS #STARTUPS #PostCoronaMindset

1/I'm super impressed by all founders I've spoken to in the last week - every one of them recognizes things have changed & are proactively taking steps to not be in a position where they run out of money before June 2021
2/Even those who were planning to raise are now going back to their WorkSheets & doing zero-based planning and asking questions - is this a vitamin or an aspirin (want or need) - & if its a need, is there a smarter way to do this.
3/Thankfully, in almost all cases, well run companies figure out ways to do this with zero/minimal job cutting and cash infusion. Companies that are prudent with cash expenses & collections almost always come out stronger in such situations.
Read 11 tweets
12 Mar
1/n #Covid19 #WorkFromHomeNOW
We @primevp_in had a call with about 30 of our founders today - glad to say most companies are taking the problem seriously. @MyGate_com with an AirForce Officer at the helm naturally has thought through & already actioned amulti-step plan.
2/n They are going to share this plan - I will post it here by the weekend.

A couple of others @SunstoneEdu & @IncRecko have already moved to 100% #WFH.

Most of the other 25 companies have already started splitting their teams across office spaces & days of the week.
3/n What I've concluded is that we HAVE to ACT NOW!

Everything I've understood about exponential math and the medical capacity says that we have to slow down the growth of #Covid19 so we don't overburden the healthcare system. #SocialDistancing is pretty much the only tool now
Read 24 tweets
2 Feb
Story-a-day: The pencil's tale
(thanks to a nice forward by @TulsiSwamy )

An old pencil maker took his newest pencil aside, just before he was about to pack him into a box. Imagining the little fellow as a person he recalled a few things about the pencil.
“There are five things you need to know,” he said to his pencil, “before I send you out into the world. Always remember these five things - never forget them - and you will become the best pencil you can be!
1/5} The first thing is to remember that you will be able to do many great things, but only if you put yourself in someone else’s hands.

2/5} From time to time you will experience a painful sharpening, but remember that this will make you a better pencil.
Read 6 tweets
31 Dec 19
#ZeroMDR 1/ Since 2006 I have been the bigget believer and proponent of in digitizing payments - ideally via mobile payments - lord knows I've preached this more than anyone else has! Even my 83-year-old mother is a convert, and I literally refuse to pay anyone in cash!
#ZeroMDR 2/ The benefits of #digitalpayments are spread across a large ecosystem - notably the government, merchants, consumers, banks & Payment Systems Providers (PSPs).

The costs of digital payments are today borne by the banks & PSPs - who pass them on to merchants!
#ZeroMDR 3/
Indirectly merchants pass these on to consumers & have a blended cost. Some explicitly pass these costs to the consumer as a "surcharge".

Today's incentive alignment ensures that cash will continue to be the most (financially) attractive for face2face payments!
Read 18 tweets
14 Dec 19
Wow! @Google writing to the #Fed to replicate #UPI is a great example of what I once told @tomfriedman at a friend's house in 2008. #TheWorldIsFlat - no, #TheWorldIsUpSideDown & India is showing the way!

Excited & Proud to see the next wave of #IndiaInnovations go to the world!
@Google @tomfriedman So what will it take for UPI to become one of India's key exports? I expect there is nothing to be gained in aiming to "license it". Yet, we could proactively propose a global, interoperable payment network on UPI that takes into account inter-country money-transfer regulations.
While nothing stops other countries from copying UPI, if India were to proactively put out the UPI specifications and standards, we would create a great opportunity for countries to clone or better still take solutions from India - this could create a great opportunity.
Read 6 tweets
7 Jul 19
As VCs, we see companies come up with 5-year financial models - what we look for is the thought process - rarely the specifics! The ONLY guarantee is that what's on the model will NOT happen - as epitomized by this @DailyDilbert cartoon!
@DailyDilbert This is particularly true for very-early stage companies - especially in the B2B sector - where the core value proposition is still being defined, customer ROI hard to measure and CAC still is hard to quantify.
This doesn't mean you can't have a model - its important to at least have a sense for all the costs and challenges you are likely to face in sales and marketing process - and what the problem is and the impact of solving it to the customer.
Read 9 tweets

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