Discover and read the best of Twitter Threads about #CrisisLines
Most recents (2)
1/Behavioral Health Link develops & markets #CrisisLines services to #988Lifeline providers. One of their offerings: "Voice-Currently in R&D, voice analysis technology to provide real time feedback on a caller’s emotional state to improve care delivery."web.archive.org/web/2022120220…
2/I've started mentioning Dr. John Draper's connection there, recently hired as their President of R & D. You may recall Draper was the long-time leader of Vibrant Emotional Health's administration of the Nat'l Suicide Prevention Lifeline,now #988Lifeline. linkedin.com/in/john-draper…
3/Between end of March & now, Behavioral Health Link took down its page of software solutions. Maybe it will go back up but I'd like to know why it's gone. Seems they've sanitized the site of their " #AI " type services. No doubt still in development. web.archive.org/web/2023041614…
What's often left out of the conversation about #CrisisLines and #DataEthics, is the #volunteers. The focus is naturally on persons experiencing crisis. Rightly so, but volunteers make the conversations happen & can be exploited also.I asked #CrisisTextLine whether they took..
..the position that volunteers have provided consent for research on the conversations. They wouldn't answer the question or even confirm receiving it. They know what they're doing and do it anyway. #BusinessModel
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Update April 2023:
